Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Create an account or contact us for services
• Submit contact forms or request consultations
• Communicate with us via email or other channels
• Provide academic credentials or course information

This information may include your name, email address, phone number, academic institution, course details, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver the services you request
• Communicate with you about your account or services
• Respond to your inquiries and provide customer support
• Improve our services and develop new features
• Ensure the security and integrity of our services
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our website and conducting our business
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

We maintain strict confidentiality agreements with all service providers and require them to protect your information.

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data during transmission
• Secure servers and databases with restricted access
• Regular security audits and updates
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Objection: Object to certain processing of your information

To exercise these rights, please contact us at support@proctoruexam.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality and user experience

You can control cookie settings through your browser preferences, though this may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our services

Your continued use of our services after any changes indicates your acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

We will respond to your inquiries within a reasonable timeframe.